Plans & Pricing

InfraSage uses an event-based billing model. You pay for the telemetry you ingest, not the number of services you monitor.

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Plan Comparison

	Free	Starter	Pro	Enterprise
Price	$0/mo	$149/mo	$599/mo	Custom
Events/month	1 million	50 million	500 million	Unlimited
API keys	2	5	20	100
Users	3	10	50	500
Rate limit	10 RPS	100 RPS	500 RPS	5,000 RPS
Data retention	7 days	30 days	90 days	365 days
Anomaly detection	✅	✅	✅	✅
AI-powered RCA	✅	✅	✅	✅
ML Engine	❌	✅	✅	✅
Runbook automation	❌	✅	✅	✅
All integrations	❌	✅	✅	✅
Multi-tenancy	❌	❌	✅	✅
Federation	❌	❌	❌	✅
SLA	None	99.5%	99.9%	99.99%
Support	Community	Email	Priority	Dedicated SRE

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What Counts as an Event?

One event = one telemetry record ingested via any method (JSON, OTLP, Prometheus remote-write).

Event Type	Counts as Events
Single metric data point	1 event
Single log line	1 event
Single trace span	1 event
Batch of 100 records	100 events
AWS CloudWatch metric poll (per data point)	1 event
Kubernetes event	1 event

Events are counted at ingestion time when they pass validation. Failed records sent to the DLQ do not count toward your quota.

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Viewing Usage

Via API

curl http://localhost:8080/api/v1/usage \
  -H "Authorization: Bearer $ADMIN_JWT"

{
  "tenant_id": "acme-corp",
  "plan": "pro",
  "billing_period_start": "2026-04-01T00:00:00Z",
  "billing_period_end": "2026-05-01T00:00:00Z",
  "events_limit": 500000000,
  "events_used": 142000000,
  "events_remaining": 358000000,
  "usage_by_type": {
    "metric": 120000000,
    "log": 15000000,
    "trace": 5000000,
    "event": 2000000
  },
  "rps_limit": 500,
  "current_rps": 1247
}

Via ClickHouse

SELECT
  toStartOfHour(timestamp) AS hour,
  type,
  count() AS events
FROM infrasage.infrasage_usage_metering
WHERE tenant_id = 'acme-corp'
  AND timestamp > now() - INTERVAL 7 DAY
GROUP BY hour, type
ORDER BY hour DESC

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Upgrading Your Plan

To upgrade:

curl -X POST http://localhost:8080/api/v1/billing/upgrade \
  -H "Authorization: Bearer $SUPER_ADMIN_JWT" \
  -d '{"plan": "enterprise"}'

Plan changes take effect immediately. You will be charged a prorated amount for the remainder of the billing period.

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Rate Limiting

When you exceed your plan's RPS limit, the API returns:

HTTP/1.1 429 Too Many Requests
Retry-After: 1
X-RateLimit-Limit: 500
X-RateLimit-Remaining: 0
X-RateLimit-Reset: 1712750461

Your data is not lost — back off and retry. The Ingestion Gateway includes a local buffer to absorb bursts.

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Event Quota Enforcement

When you reach 90% of your monthly event quota, InfraSage:

1. Sends a warning to your configured contact_email
2. Posts an alert to your configured Slack channel (if configured)

When 100% is reached, new ingestion requests return HTTP 429 with:

{
  "error": "quota_exceeded",
  "message": "Monthly event quota exhausted (1,000,000/1,000,000). Upgrade your plan or wait for the next billing period."
}

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Enterprise Plan

Enterprise is designed for organizations with:

• More than 500 services monitored
• Compliance requirements (SOC 2, HIPAA, FedRAMP)
• Multi-region or multi-cloud deployments
• Dedicated SRE support requirements
• Custom data residency needs

Contact sales@infrasage.io to discuss Enterprise pricing and custom SLAs.